Upgrade Your Plan

1. 1

   Go to ConsoleSettingsBilling and select Change plan.

2. 2
   Choose the plan, and Monthly or Annual · 2 months free.
3. 3
   If you have a coupon, type it in Coupon (optional) and select Apply.
4. 4

   Upgrading mid-period, choose under How to pay for the upgrade: Start now, pay the difference for the days left, or Start a new period today, with your unused days credited.

5. 5
   Check the Total with VAT, then pay by MoMo or card, or select Get an invoice to pay by bank transfer or purchase order.

Your new plan starts as soon as the payment is confirmed.

Good to Know

• From Free or a trial, a new period starts the day you pay.
• Monthly to annual starts a new annual period today, with the unused days of your month credited.
• A coupon never combines with an offer: the larger discount wins.
• New organisations can try Growth free for 14 days with no card. If you don't choose a plan when it ends, you move to Free with your data kept.
• A checkout is good for an hour. After that, start again from Billing.

If Something Goes Wrong

• Only the Owner can pay. Admins see Billing but can't change plan. Ask your Owner.
• "That's your plan already." Choose a different plan or billing interval.
• "Payments are paused for a short while." Try again later; nothing has been charged.