Agoo ID and Your Account Help
Your one Agoo ID across every Agoo product: signing in, passkeys, keeping it safe and your data.
Topics
Signing In
Sign in with a code, a passkey, Google or Microsoft.
- Add or Remove Google or Microsoft Sign-In
- Change the Email or Mobile You Sign In With
- Require Google or Microsoft Sign-In for Your Organisation
Passkeys and Two-Step
Passkeys, security keys, two-step verification and backup codes.
- Add a Passkey
- How Signing In and Account Security Work
- Make and Use Backup Codes
Sign-Ins and Devices
See where you're signed in and sign out anywhere.
- Act on a New Sign-In Alert That Wasn't You
- Make Sign-Ins Shorter for Your Organisation
- See Where You're Signed In and Sign Out
Account Recovery
Get back into your account when you've lost a device or code.
- Approve a Colleague's Two-Step Reset
- Get Back In After Losing Your Authenticator
Start Here
- How Signing In and Account Security WorkTwo-step verification, passkeys, Google and Microsoft sign-in, getting back into your account, and your sign-ins and sessions.How It Works GuidePasskeys and Two-Step 23 min
- Change the Email or Mobile You Sign In WithOn Agoo Forms or Agoo Reviews, add, change or remove the email address or mobile number your codes go to, or add Google, Microsoft or Apple.Signing In 1 min
- Approve a Colleague's Two-Step ResetCheck it's really them, then approve or decline a colleague's request to reset their authenticator.Account Recovery 1 min
- Get Back In After Losing Your AuthenticatorReset two-step verification safely when the phone with your authenticator app is lost, broken or reset.Account Recovery 1 min
- Add a PasskeySign in with your face, fingerprint, screen lock or a security key, with no password or code to type.Passkeys and Two-Step 1 min
- Make and Use Backup CodesMake ten one-time codes that stand in for your authenticator if your phone is lost or out of reach.Passkeys and Two-Step 1 min
Still Need Help?
Ask in your own words, chat with our team, or send us a message. We pick up where you left off.