Plans and Billing Help
Choosing a plan, paying by card or mobile money, invoices and VAT, and add-ons.
Topics
Plans and Limits
Choose, change or cancel a plan, and what each one includes.
- Add or End an Add-On
- Apply for a Sector Offer or Community Grant
- Cancel Your Plan
Payments and Invoices
Pay by mobile money or card, invoices, receipts and VAT.
- Download an Invoice or Receipt
- How Payments Work
- Pay a Late Renewal
Wallet and Credits
Top up the wallet for messages, and how AI credits work.
- Buy an SMS Bundle or AI Pack
- How the Messaging Wallet Works
- Top Up the Messaging Wallet
Start Here
- How Payments WorkPaying by mobile money or card, invoices and receipts, VAT, renewals and failed payments.How It Works GuidePayments and Invoices 13 min
- How Plans and Limits WorkWhat each plan includes, the limits and add-ons, trials, upgrading, downgrading and what happens to your data when you change plan.How It Works GuidePlans and Limits 31 min
- Request and Accept a Quote from AgooAsk for an extra priced for your organisation, then accept and pay the quote, or decline it.Payments and Invoices 1 min
- Download an Invoice or ReceiptFind every invoice and receipt in Billing, download the PDF, and add your TIN to future invoices.Payments and Invoices 1 min
- Pay an Invoice from the Link in an Email or SMSOpen the short pay link Agoo sends before a renewal, and pay the invoice in Billing.Payments and Invoices 1 min
- Pay by Bank Transfer, Cheque or Purchase OrderAsk for an invoice with our bank details and a reference, and pay it by transfer or cheque.Payments and Invoices 1 min
Still Need Help?
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