Why Agoo Workspace Won't Clock You In

1. 1
   Read the message on the clock-in screen, then follow the fix below.
2. 2
   Tap Check again once you've fixed it.
3. 3
   If it still won't work, clock in at the kiosk with your badge, PIN or card.

Good to Know

• Agoo checks where you are only while the clock-in screen is open.
• Your organisation decides which sites take clock-in from the app.

If Something Goes Wrong

• "You're not at your site yet". You're outside the site's area. Walk closer to the building, then tap Check again.
• "Agoo couldn't find where you are". Step outside or near a window, then check again.
• "Location is off for Agoo". Allow Agoo to use your location while you're using the app, in your phone's Settings. Tap Open Settings.
• "Agoo needs your precise location". Turn on Precise Location for Agoo in your phone's Settings.
• "Without your agreement to location, clock in at the kiosk". You said no to the location notice. Clock in at the kiosk, or agree in Clock-in privacy on Me.
• "None of your sites takes clock-in from the app". Clock in at the kiosk instead.