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Agoo Help

Request and Accept a Quote from Agoo

Ask for an extra priced for your organisation, then accept and pay the quote, or decline it.

  • Plans: Every plan
  • Updated 27 October 2026
  • 1 min read
  1. Go to ConsoleSettingsBilling, find On request, and select Request beside what you need.

  2. Tell us what you have in mind and send it. We email you a copy and get in touch.
  3. When the quote arrives, open it under Quotes from Agoo.
  4. For a one-off, select Accept and pay, then Card or MoMo, now or Bank transfer, on an invoice. For one billed with your plan, select Accept.

  5. Or select Decline, with a reason if you like.

Good to Know

  • Nothing is charged until an Owner accepts. Admins can read quotes.
  • An extra billed with your plan appears as its own line on your next invoice, then on each one after.
  • Accepted extras are listed under Add-ons › Agreed with Agoo.
  • To change or end an extra, reply to the email about it or select Request. It isn't cancelled with a button.

If Something Goes Wrong

  • "Only an Owner can accept or decline a quote." Ask your Owner.
  • The quote has passed its date. Ask us and we'll send a new one.
  • It can't be accepted yet. Billing says why: for example, choose a plan first if you're on a trial.

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