Skip to the content
Agoo Help

Add a Missed Clock-In or Clock-Out

Add the punch someone forgot, with a reason, so their day counts properly.

  • Plans: Every plan
  • Updated 27 October 2026
  • 1 min read
  1. Go to ConsoleAttendanceDaily hours and open the person's day. A day with a missing clock-out offers Add the clock-out straight away.

  2. Otherwise select Add a missed punch.
  3. Choose a Clock-in or a Clock-out, then the Day and Time it happened, in the site's time, and the Site.
  4. Write the Reason, such as "Forgot to clock out at the gate". The person sees it.
  5. Select Add the clock-in or Add the clock-out.

The punch counts like any other, marked as added by you, with your reason. The person is told in Agoo Workspace.

Good to Know

  • You can also start from the person's attendance, or from a punch with no clock-out in Needs review.
  • The time must have passed and be within the last 31 days.
  • When both punches are missing, add the clock-in first.
  • Nobody adds punches for themselves, except Owners. Adding is recorded in the audit trail.

If Something Goes Wrong

  • The day is locked. It's in an approved timesheet. Reopen the timesheet first.
  • The clock-out is refused. It needs a clock-in in the 24 hours before it that nothing has closed yet. Add the clock-in first.
  • You don't see Add a missed punch. Your role can't manage shifts, corrections and leave at that person's site.

Was this helpful?

Still Stuck?

Ask in your own words. If it needs a person, we'll bring one in.