Add a Missed Clock-In or Clock-Out
Add the punch someone forgot, with a reason, so their day counts properly.
- Plans: Every plan
- Updated 27 October 2026
- 1 min read
Go to ConsoleAttendanceDaily hours and open the person's day. A day with a missing clock-out offers Add the clock-out straight away.
- Otherwise select Add a missed punch.
- Choose a Clock-in or a Clock-out, then the Day and Time it happened, in the site's time, and the Site.
- Write the Reason, such as "Forgot to clock out at the gate". The person sees it.
- Select Add the clock-in or Add the clock-out.
The punch counts like any other, marked as added by you, with your reason. The person is told in Agoo Workspace.
Good to Know
- You can also start from the person's attendance, or from a punch with no clock-out in Needs review.
- The time must have passed and be within the last 31 days.
- When both punches are missing, add the clock-in first.
- Nobody adds punches for themselves, except Owners. Adding is recorded in the audit trail.
If Something Goes Wrong
- The day is locked. It's in an approved timesheet. Reopen the timesheet first.
- The clock-out is refused. It needs a clock-in in the 24 hours before it that nothing has closed yet. Add the clock-in first.
- You don't see Add a missed punch. Your role can't manage shifts, corrections and leave at that person's site.
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