Correct or Void a Punch
Fix a clock-in at the wrong time, or stop a punch that shouldn't count, with a reason everyone can see.
- Plans: Every plan
- Updated 27 October 2026
- 1 min read
Go to ConsoleAttendanceDaily hours, or the person's attendance, and open the day.
To fix the time, select Correct the time on the punch, choose The right day and The right time, add your Reason and select Correct the time.
- To stop a punch counting, select Void on it, add your reason, such as "Clocked in twice at the kiosk", and confirm.
Good to Know
- Nothing is edited or deleted. A corrected punch is voided and replaced by one at the right time, and both stay listed, linked to each other.
- A voided punch stays in the list, struck through, with who voided it and why. It stops counting everywhere.
- The person is told in Agoo Workspace when a manager corrects their time.
- Corrections and voids are recorded in the audit trail.
- Nobody corrects their own punches, except Owners.
If Something Goes Wrong
- The day is locked. It's in an approved timesheet. Reopen the timesheet, make the change, then approve it again.
- You voided the wrong punch. Add it back with Add a missed punch, with a reason.
- The buttons aren't there. Your role can't manage shifts, corrections and leave at that site.
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