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Agoo Help

Check In with Your Invitation at the Kiosk

Scan the QR pass from your invitation at the kiosk, or find your invitation by name.

  • Plans: Starter and up
  • Updated 27 October 2026
  • 1 min read
  1. Tap I have an invite on the welcome screen.
  2. Hold the QR code from your invitation up to the camera, on your phone or printed.
  3. No QR code? Tap No QR code? Find your invitation by name, type at least three letters of your name, and tap That's me.
  4. Sign anything the visit still needs, then you're checked in.

Good to Know

  • The kiosk checks your pass itself, so it works with no network.
  • When searching by name, the kiosk shows only first names and an initial, to keep today's guest list private.
  • A pass for several days works each day. Scan the same pass every morning.

If Something Goes Wrong

  • "Your pass isn't open yet" or "Your pass has ended". It's outside its dates. Please see reception.
  • "Outside your pass's hours". Your pass lets you in at set times each day. See reception.
  • "Please use another entrance". Your pass is for a different gate.
  • "This pass has been used" or "This pass was cancelled". Please see reception, or ask your host to send the invitation again.
  • "That isn't an Agoo pass". Open the pass from your invitation message and try again.

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