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Check In at the Kiosk as a Visitor

What a walk-in visitor does at the kiosk, screen by screen, from Check in to their welcome.

  • Plans: Every plan
  • Updated 27 October 2026
  • 2 min read
  1. Tap Check in on the welcome screen.
  2. Type your name, your Company (if any) and, if you like, your Phone number (optional). With a number, you get a message when your host is ready, and a quicker check-in next time.

  3. Choose why you're here, such as Meeting or Interview.
  4. Say who you're here to see: type three letters of a name and tap the right person, add someone else if you're seeing several people, choose a team, or choose No one in particular.

  5. Answer the questions on screen, and read and agree to the privacy notice with I've read it and I agree.
  6. Take your photo, or give your ID, if the kiosk asks for them. Sign any document with your finger, then tap Sign and continue.
  7. Read the last screen. It welcomes you, or asks you to take a seat until someone comes for you.

Good to Know

  • Names only appear once three letters are typed, so nobody sees a list of staff.
  • Your host is told you've arrived. If they need to approve you first, the kiosk asks you to take a seat.
  • If guest Wi-Fi is shared with you, the welcome screen shows a code your phone's camera can join with.
  • Untouched for a while, the kiosk asks Still there? and then clears the screen, so the next visitor never sees your details.
  • The kiosk works offline too. Your host is told once it reconnects.

If Something Goes Wrong

  • You can't find your host. Check the spelling, or choose No one in particular. Reception will help you.
  • "No one at this site takes visitors yet." Please ask at reception.
  • You made a mistake. Go back a screen to change it, or ask reception to correct your visit afterwards.

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