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Choose Who Approves Leave

Decide whether leave goes to the line manager, then HR, HR only, or needs no approval.

  • Plans: Every plan
  • Updated 27 October 2026
  • 1 min read
  1. Go to ConsoleAttendanceSettings and find Who approves leave.

  2. Choose Line manager, Line manager, then HR, HR only or No approval.
  3. Under If nobody decides, choose how long a request waits before it moves up a level, or that It waits (no escalation).
  4. Keep or turn off A daily summary to approvers, then select Save.

Good to Know

  • Types that don't need approval, such as sick leave, are approved as soon as they're asked for.
  • Someone with no manager goes straight to HR. Nobody decides their own request.
  • When an approver is on leave or has left, their requests go to their own manager, then HR.
  • A change applies to new requests. Requests already waiting keep their steps.
  • On Enterprise, choose a Custom chain of up to five steps.

If Something Goes Wrong

  • Requests go to the wrong person. Check each person's Manager on their page in People.
  • Approvers get too many emails. Each approver can turn off the daily summary in their own notification settings.

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