Choose Who Hears About Low Feedback Scores

1. 1

   Go to ConsoleSettingsFeedback.

2. 2
   Under Low scores, choose who is told: Owners and Admins, Each site's admins, or both.
3. 3

   Under Hosts, turn on Tell the host about a low score on their visit and Hosts see feedback about their own visits if you want them.

4. 4
   Under How often, set how long before the same person may be asked again.
5. 5
   Select Save.

Good to Know

• Each person is told by their own notification choices.
• Each site's admins and the host options come with Growth, or the Advanced feedback add-on.
• Hosts who can see feedback see only their own visits, never anyone else's. It's off by default.
• Across every organisation on Agoo, nobody is asked too often in one week, whatever you set here.

If Something Goes Wrong

• An option says it comes with Growth. It isn't on your plan. Advanced feedback adds it on Free and Starter.
• Someone isn't getting alerts. Check their own notification settings, and that they're an Owner, Admin or the site's admin.