Feedback and Reviews
Ask visitors for feedback and manage your Agoo Reviews page from the Console.
Start Here: How It Works
- Add a Review Widget to Your WebsiteShow your Agoo Reviews rating, and your latest reviews, on your own website.Feedback and Reviews 1 min
- Ask for Feedback After Visits and BookingsSend one short survey after check-out or after a booking, by email, SMS or WhatsApp.Feedback and Reviews 1 min
- Choose Which Sites Appear on Agoo ReviewsDecide which of your sites are public branches on Agoo Reviews, and what happens to new ones.Feedback and Reviews 1 min
- Choose Who Hears About Low Feedback ScoresDecide who is told about a low score, whether hosts see feedback on their own visits, and how often people are asked.Feedback and Reviews 1 min
- Create a Feedback SurveyStart a short survey from a template, change its questions and publish it, so visitors can tell you how it went.Feedback and Reviews 1 min
- Follow up a Low Feedback ScoreTake a low score, call the visitor back, note what you did and reply if they asked.Feedback and Reviews 1 min
- Invite Customers to Review YouAsk visitors and customers to review you on Agoo Reviews, after each visit or from a list.Feedback and Reviews 1 min
- Make a Feedback PosterPrint a QR poster for a site or counter, so anyone can tell you how it went from their own phone.Feedback and Reviews 1 min
- Read Your Feedback ResultsSee what visitors told you, with honest numbers, by site, visitor type, channel and counter.Feedback and Reviews 1 min
- Reply to a Public Review from the ConsoleAnswer reviews of your organisation on Agoo Reviews, and flag any that break the rules, without leaving the Console.Feedback and Reviews 1 min
- See Review Insights and the Branch League TableTrack your review score, trends, what people mention and reply times, and compare branches side by side.Feedback and Reviews 1 min
- Work Review Cases in the ConsoleSee the problems customers raised in their reviews, give each to someone with a date, write to the customer, and see whether they say it's sorted out.Feedback and Reviews 2 min
Still Need Help?
Ask in your own words, chat with our team, or send us a message. We pick up where you left off.