Read Parcel Labels with Agoo AI
Let Agoo AI read a parcel's label photo and suggest who it's for, with the courier and tracking number.
- Plans: Every plan
- Updated 27 October 2026
- 1 min read
Go to ConsoleDeliveries and open Settings. You need to be an Owner or Admin.
- Under Reading labels, turn on Read label photos with Agoo's AI.
- Select Save.
From then on, when someone logs a parcel with a photo of its label, Agoo suggests who it's for, and fills in the courier and tracking number.
Good to Know
- Each label read uses 1 AI credit, from your plan's monthly allowance first, then from AI packs. A reading that fails gives its credit back.
- A person always chooses who the parcel is for. A suggestion is never used on its own.
- Logging never waits for the AI. If it's slow, can't read the label or you're out of credits, people carry on by hand.
- The Agoo Kiosk and Agoo Workspace apps also read labels on the device, free and offline, with this off.
- Only the label photo is sent, and it's never used to train AI models.
If Something Goes Wrong
- The switch is greyed out and says it isn't available. Label reading isn't available for your organisation at the moment. The apps keep reading labels on the device.
- Suggestions stopped. You may be out of AI credits. The panel shows how many are left this month. Buy a pack from Credits and packs.
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