Skip to the content
Agoo Help

Follow the Agoo Reviews Guidelines

Know what you may write, who you may name, and what businesses may and may not do, before you post.

  • Updated 29 October 2026
  • 1 min read
  1. Open agoo.reviews/guidelines, or select the guidelines link on the review form.
  2. Read Writing a review and Naming people before your first review.
  3. If you're reviewing a clinic, a school or a place of worship, read Places that need care.
  4. If you run a business, read Rules for businesses.

Good to Know

  • Write about your own experience, from the last two years, good or bad.
  • You may name a member of staff by first name and role, such as "Ama at the front desk". At health places, staff are described by role only.
  • Leave out phone numbers, email addresses, links, threats, accusations of a crime and anyone's personal details.
  • Nobody may be rewarded for a review, and staff and owners can't review their own business.
  • When a review is held or removed lists every reason, the same whatever the stars.
  • Content and the Database: you keep the rights in your words and let Agoo show them. Quoting a review with credit and a link is welcome; copying reviews or listings in bulk isn't. A business may show its own reviews, free.

If Something Goes Wrong

  • Someone named in a review wants it changed. They can ask for it to be changed or removed with a report.
  • You're not sure your review fits the rules. Send it: our checks tell you what to change before it's posted.

Was this helpful?

Still Stuck?

Ask in your own words. If it needs a person, we'll bring one in.