Run the Front Desk from Your Phone

1. 1
   Open the Desk tab. If you work at more than one site, choose one at the top right, or All sites.
2. 2

   Under Visitors, check today's guests in from Today with Check in, and check people out from Inside now with Check out.

3. 3
   Tap Scan a pass to scan a visitor's QR pass and open their visit.
4. 4
   Work on visitors under Needs someone: open one and choose who should see them.
5. 5
   Answer approvals, holds and booking requests in the Inbox.

Good to Know

• Check in, Check out, Approve and Decline work with no signal and are sent with the time you made them.
• Scanning a pass, registering a walk-in and deciding a hold need a connection.
• A row shows Host is on the way when the host answers their arrival notification.
• Safety shows who's on site now, kept on the phone for an evacuation.

If Something Goes Wrong

• A row shows "Not done". Agoo couldn't accept the change, for example because a guard checked the visitor out first. Tap it to see why.
• The Desk shows nothing. You aren't added to a site. Ask an admin.