Answer When Reception Asks If You'll See a Visitor
Take, delay or pass on a visitor the front desk asks you about, or one waiting for your team.
- Plans: Every plan
- Updated 27 October 2026
- 1 min read
- Tap the notification, or open Hosting and find the visit under Will you see them?.
- Choose I'll see them to become their host. A waiting visitor is let in.
Or choose Ask them to wait and how long, Not today so the desk can book them in for another time, or I won't see them to hand it back to the desk, with a note if you like.
- Tap Send my answer.
Good to Know
- The first answer counts. If a colleague answered first, the app says so.
- Answering needs a connection, because the visitor is standing at the desk.
- Where only the lead host decides, you see the visit without the buttons.
If Something Goes Wrong
- The app says you're offline. Find a signal, or call reception.
- The visit has gone from the list. Someone else took it, or the desk handed it to another person.
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