See and Update Your Own Record
See everything your organisation keeps about you, and change the details HR allows, in My record.
- Plans: Every plan
- Updated 27 October 2026
- 1 min read
Open Your accountMy record.
- Read each part: your personal details, your job, your pensions, your numbers, where you're paid and your contacts.
- Select the edit button on a part you're allowed to change, such as your personal phone or emergency contacts, and save.
Your change saves at once, and HR sees it.
Good to Know
- What you can change yourself is chosen by your organisation. A part you can't change has no edit button.
- Your numbers and account numbers show as their last four. Nobody can show you your own full numbers in the app: ask HR.
- Your documents lists your contract, certificates and licences, and you're reminded before anything expires.
- Your history shows every change to your job, newest first, from the day each took effect.
- My record is in Agoo Workspace too, under Me.
If Something Goes Wrong
- Your legal name, date of birth or a number is wrong. Only HR changes these. Ask HR to correct it.
- You don't see My record in the menu. You're not in your organisation's directory. Ask HR or an Admin to add you.
- Changing where you're paid asks for a code. That's a check it's really you. Use your authenticator app, or the code Agoo emails you.
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