Set a Kiosk's Device PIN

1. 1

   Go to ConsoleDevices and open the device.

2. 2
   Under Device PIN, type 4 to 8 digits.
3. 3
   Select Set PIN, or Change PIN if it already has one.

You can also set the PIN straight after pairing, when the pairing window asks for it.

Good to Know

• Staff need the PIN to open the kiosk's device menu, and to unpair the kiosk from the device itself.
• Agoo turns down easy PINs such as 1234 or 0000.
• The app checks the PIN on the device, so the menu opens even offline. A kiosk in a browser checks it online.
• Wrong tries lock the menu for a while.
• Keep the device PIN different from the passcode you use for Guided Access or the tablet's screen lock.

If Something Goes Wrong

• The kiosk says "Set a device PIN first". No PIN has been set for it yet. Set one in Devices, then try again on the kiosk.
• Staff have forgotten the PIN. Set a new one in Devices with Change PIN. The kiosk picks it up when it next syncs.
• The menu is locked after wrong tries. Wait, then try again with the right PIN.