Open the Kiosk's Device Menu

1. 1

   On the kiosk, press and hold your organisation's name at the top of the screen for two seconds. Or tap Help, then Staff: device menu.

2. 2
   Type the device PIN.
3. 3

   Use the menu: Refresh now fetches Agoo's latest, Sync shows what's Waiting to send, Lock-down pins the app, and Unpair this device retires it.

4. 4
   Tap Close when you're done.

Good to Know

• The menu shows the kiosk's organisation, site, entrance, mode and connection.
• In the app, the PIN is checked on the device, so the menu opens even offline.
• On a kiosk in a browser, hold the kiosk's name at the foot of the screen, or select Staff beside it. Its menu turns full screen on or off, checks the connection and unpairs the browser, and it needs a connection.
• Anything Agoo couldn't accept after an offline spell is listed under Sync for reception to record at the desk.

If Something Goes Wrong

• "Set a device PIN first". Set one in ConsoleDevices, then try again.
• The menu won't open after wrong PINs. It locks for a while. Wait, then try again.
• Nothing happens when you hold the name. Hold it still for the full two seconds, or use Help › Staff: device menu.