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Agoo Help

Set Up Your Phone Badge and Kiosk PIN

Use your phone as a staff badge at the kiosk, and choose your own kiosk PIN.

  • Plans: Every plan
  • Updated 27 October 2026
  • 1 min read
  1. Open Agoo Workspace and go to Me.
  2. For a badge, tap Set up my badge on this phone. Then tap Show my badge at the kiosk and hold it up to the kiosk's camera.
  3. For a PIN, tap Set a PIN (or Change my PIN), type a New PIN of 4 to 8 digits, type it again and tap Save PIN.

Kiosks pick up your new badge or PIN the next time they sync.

Good to Know

  • Your phone badge shows a code that changes every few seconds, so a screenshot of it is no use to anyone else. It works without data.
  • Choose a PIN only you know. Easy ones, such as 1234, are refused.
  • If you get a new phone, set up your badge on it. Remove the badge on a phone you no longer use.
  • Signing out of the app removes the badge from that phone.

If Something Goes Wrong

  • The kiosk doesn't recognise your phone's badge. The kiosk hasn't synced yet. Wait a few minutes, or use your PIN.
  • "The two don't match". Type the same PIN twice.
  • There's no badge or PIN option. Your organisation doesn't use those at your site.

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