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Agoo Help

Write the Kiosk Welcome and Email Reply Address

Set the first words visitors read at the kiosk, and where their email replies go.

  • Plans: Every plan
  • Updated 27 October 2026
  • 1 min read
  1. Go to ConsoleSettingsBranding.

  2. Under Kiosk welcome, type the Headline and, if you like, a Supporting line (optional), such as "Please check in here".
  3. Select Save welcome.
  4. Under Emails, type the address in Replies go to (optional), such as your front desk's, and select Save.

Good to Know

  • Leave the headline empty and the kiosk says "Welcome to" your organisation's name.
  • From Growth, you can add a Background photo of your entrance or lobby. Agoo darkens it so the welcome reads.
  • Emails to your visitors come from your organisation "via Agoo". Without a reply address, replies reach nobody.
  • Turn on Heritage strip to add Agoo's kente-inspired strip under your email header.
  • On Pro and Enterprise, turn off Show it on the kiosk under Powered by Agoo so the kiosk shows only your brand.

If Something Goes Wrong

  • Save welcome stays greyed out. Nothing has changed yet, or you aren't an Owner or Admin.
  • Visitors say their replies bounce or go unanswered. Add or correct the reply address under Emails.

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