Add a Visitor Type

1. 1

   Go to ConsoleSettingsVisitor forms and select Add visitor type.

2. 2
   Type its Name and pick its Icon.
3. 3
   Select Add and build its form.
4. 4

   Add the questions this kind of visit needs, then select Publish. Publishing turns the type on at the desk, on kiosks and in invitations.

Good to Know

• Every organisation has six built-in types: Meeting, Interview, Delivery, Contractor, Event and Other. They're on every plan and never count towards your limit.
• Types you add, while turned on, count towards your plan: 3 on Starter, 15 on Growth, and as many as you need on Pro and Enterprise. Turning one off frees its place.
• To let visitors choose the type when they ask to visit, turn on Pre-registration on the type's page.
• Select Rename on the type's page to change its name. Visits already recorded keep their type.
• Developers get a key made from the name, which never changes even if you rename it.

If Something Goes Wrong

• Add visitor type is greyed out. Your plan's visitor types are all in use. Turn one off, or upgrade in ConsoleSettingsBilling.
• You can't delete a type. Only a type you added that was never published or used can be deleted. Turn it off instead.
• The type doesn't show on the kiosk. Its form hasn't been published yet, or the kiosk hasn't synced. Publish it and check the kiosk is online.