Ask Visitors for an ID Document

1. 1

   Go to ConsoleSettingsVisitor forms and open the visitor type that needs IDs, such as Contractor.

2. 2
   Under Add a question, add an ID document question, and tick Required if every visitor of this type must give one.
3. 3
   Under How the kiosk takes it, choose Scan, Photo or Typed.
4. 4
   Under Privacy, choose which roles may see the answers under Also visible to.
5. 5
   Select Publish.

Good to Know

• A Ghana Card is never photographed. Agoo records its number, read on the device or typed, and keeps no image (L.I. 2523).
• Scan reads a Ghana Card's or passport's number with the camera; other IDs are photographed. Visitors can type it instead, and a kiosk in a browser asks them to.
• Agoo records the ID's type and number. It doesn't check who the visitor is.
• Screens and exports show only the ID's type and last four characters. Owners, Admins and Security leads can reveal the full number on the visit, with a reason that's recorded.
• ID photos are deleted on your schedule, set in ConsoleSettingsData & privacy.

If Something Goes Wrong

• The kiosk asks visitors to type the number. The camera couldn't read it, or the kiosk runs in a browser. Typing works the same.
• You don't want any camera used for IDs. Choose Typed. You still keep the type and last four of every ID.