Build a Visitor Form

1. 1

   Go to ConsoleSettingsVisitor forms and open a visitor type.

2. 2
   Under Add a question, drag a kind of question onto the form, or select it to add it at the end.
3. 3

   Write the question and any Help text. Under Who answers and when, choose Asked of the visitor or Staff only, and tick Required if it must be answered.

4. 4
   Select Preview to see the form as the visitor or the desk will.
5. 5
   Select Save draft to keep your changes without changing anything at the door, or Publish to make them live.

Good to Know

• Every visit already asks for the visitor's name, phone number, company and host. Add only what else you need.
• Questions on each form: 3 on Free, 10 on Starter, unlimited on Growth and above. Limits apply when you publish.
• On Growth and above, a question can be asked only when an earlier answer calls for it, or only At these sites.
• Versions lists every published version. Visits already recorded keep the version they were made with. Open one and select Copy into the draft to go back to it.
• Photos, files, signatures and ID documents are taken at the kiosk and in the Agoo app, never on a visitor's own page.

If Something Goes Wrong

• Publish gives an error. The form goes over your plan's limit or uses conditions your plan doesn't include. Trim it, or upgrade, then publish again.
• Your changes aren't at the kiosk. You saved a draft but didn't publish. Select Publish.
• A visitor wasn't asked a required question. Invited guests are asked it when they check in, and walk-ins answer it at the desk.