Answer a Data Request About a Form

1. 1
   Go to Data Requests in your workspace's menu and open the request under Open.
2. 2
   Read what they asked for and when it's due.
3. 3

   Select Reply to (followed by their name) to write to them and Send the reply, or Add a note for the team for a private note.

4. 4
   Select Mark in progress while you work on it.
5. 5

   When you're done, select Complete and say what you did, or Refuse and say why. Select Complete and email them or Refuse and email them.

Good to Know

• A copy is due within 40 days. A correction, deletion or objection is due within 30 days, as Ghana's Data Protection Act provides.
• The person confirmed their email with a code before sending, but make sure it's really them before you share or change anything.
• Owners and Admins are emailed when a request arrives and reminded before it's due.
• In your organisation's workspace, requests go to ConsoleSettingsData & privacy and are answered there with your other requests.

If Something Goes Wrong

• A request is past its due date. Answer it now. Agoo follows up unanswered requests and may help the person directly.
• You can't find their answers. Search the form's Responses for the reference or email they gave.