Change How Long Data Is Kept

1. 1

   Go to ConsoleSettingsData & privacy.

2. 2
   Under How long data is kept, select Change beside a kind of data.
3. 3
   Choose a period under Keep for.
4. 4
   Read how many records it would delete. If it deletes any, tick that you understand.
5. 5
   Select Save, or Save and delete.

Good to Know

• Records past their period are deleted automatically, every hour, and can't be recovered. Each run shows under Deleted on schedule and in the audit trail.
• A longer period keeps what's still here. It can't bring back what's gone.
• Your plan sets the longest you can keep visitor data. Records your plan's history hides are kept until their period ends.
• HR records always need a period, because the law keeps them for a time after someone leaves. Agoo warns when you choose less than it advises.

If Something Goes Wrong

• A period you want isn't offered. It's longer than your plan allows, or shorter than the law needs for that kind of data.
• You need a copy before deleting. Take a full export first.
• There's no Change button. Owners and Admins change retention.