Change Who a Parcel Is For

1. 1

   Go to ConsoleDeliveriesWaiting and open the parcel.

2. 2
   Select Change who it's for.
3. 3
   Search for the right person or team, or choose Nobody: it's for the front desk.
4. 4
   Select Save.

The new recipient is told with a new code, and the old code stops working.

Good to Know

• You can also change Where it's kept and what it is while the parcel waits.
• Every change shows in the parcel's Its story and in the audit trail.
• Once a parcel is collected, sent back or refused, it can't be changed.

If Something Goes Wrong

• The new recipient wasn't told. A front-desk parcel tells nobody. Choose a person or team instead.
• You can't find the parcel. It may already be collected. Look under Collected or All.