Check Whether Agoo Is Working

1. 1
   Open Agoo's status page at status.agoohq.com.
2. 2
   Read the headline: whether everything is working, and when Agoo was last checked.
3. 3
   Look under Happening now for anything being fixed, with every update, newest first.
4. 4
   To hear about problems as they happen, enter your email under Get updates and confirm from the email you receive.

Good to Know

• Each part of Agoo shows as Working, Degraded, Not working or Maintenance, with a bar for each of the last 90 days.
• While an incident is open, the Console shows it at the top of every page, with a link to follow it.
• If an SMS or WhatsApp provider has a problem, Agoo may pause that channel. Messages go by your organisation's next channel instead.
• Planned maintenance is announced ahead of time, in the Console and on the status page.

If Something Goes Wrong

• The status page says everything works, but Agoo doesn't for you. Check your own connection first. Then contact support with what you were doing and when.
• You aren't getting status emails. Check you confirmed your address from the first email, and look in your spam or junk folder.