A Console Page Isn't Updating by Itself

1. 1
   Look at the badge beside the page's title or tabs. Live means changes show as they happen.
2. 2
   If it says Connecting or how often it checks, such as Every 30s, the page still updates, every so often instead of at once.
3. 3

   If the top of the page says you're offline, check your Wi-Fi or data. Back online shows when the connection returns, and the page catches up.

4. 4
   If it still looks out of date, reload the page.

Good to Know

• Pages that show what others change, such as the visitor register, Home's counts and approvals, update by themselves. You don't need to refresh.
• What you type while offline is kept on the computer and saved when you're back.
• A network that blocks live connections, such as some office firewalls, makes pages check every so often instead.

If Something Goes Wrong

• It says Not live and never updates. Reload the page. If it keeps happening on one network, ask your IT team whether it blocks live connections.
• Everyone sees old information at once. Check Agoo's status page for an incident.