Choose How Your Alerts Reach You

1. 1

   Open Your accountYour alerts.

2. 2
   Under Alerts, turn on or off The app, WhatsApp, SMS and Email for each alert.
3. 3
   To hold alerts overnight, turn on Use quiet hours and set From and Until.
4. 4
   Select Save notifications.

Good to Know

• Agoo tries the app on your phone first, then your other chosen ways in your organisation's order, moving on if one doesn't get through.
• Keep at least one way on for each alert, so you don't miss it.
• Quiet hours follow the clock of the site the alert is about. Security holds, roll call's "Are you safe?" and shift reminders always come through.
• Scheduled reports lists the visit summaries your organisation emails you.

If Something Goes Wrong

• SMS and WhatsApp can't reach you. You haven't given a mobile number. Select Add it to your profile.
• It says to keep WhatsApp, SMS or email on. You don't have Agoo Workspace on a phone yet, so the app alone can't reach you.
• It says quiet hours need different times. Choose an end time that differs from the start.