Fix a Kiosk That Says Offline, Closed or See Reception

1. 1
   Read the message on the kiosk, then find it below.
2. 2

   Closed for now: someone paused the kiosk. Open it in ConsoleDevices and select Open it again.

3. 3
   Offline, in the Kiosk app: it keeps working. Check the Wi-Fi or data, and it syncs by itself when the network returns.
4. 4

   Please see reception with No connection, on a browser kiosk: it needs a connection. Check the cable or Wi-Fi; it comes back by itself.

5. 5

   This kiosk isn't in use, on a browser kiosk: browser kiosks are switched off. An Owner or Admin turns them on in ConsoleSettingsSecurity.

Good to Know

• Devices shows each kiosk's status, battery and last sync, and updates live.
• If nobody paused a closed kiosk, check the status page from agoo.help in case there's an incident.

If Something Goes Wrong

• The kiosk shows the pairing screen. It was unpaired, or a browser's data was cleared. Pair it again with a new code.
• It stays offline with a working network. Open the device menu and tap Refresh now, or restart the app.