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Agoo Help

Make and Use Backup Codes

Make ten one-time codes that stand in for your authenticator if your phone is lost or out of reach.

  • Updated 27 October 2026
  • 1 min read
  1. Go to ConsoleYour accountSign-in and security and find Backup codes under Two-step verification.

  2. Select Make codes, or Make new codes if you have a set.
  3. Type the current code from your authenticator app.
  4. Save the ten codes with Copy or Download, somewhere safe away from your phone, then select I've saved them.
  5. To use one, choose Use a backup code when Agoo asks for your six-digit code, and type it.

Good to Know

  • Agoo shows the codes once. It keeps only a scrambled form, so it can't show them again.
  • Each code works once. Making a new set stops the old codes working.
  • Using a backup code removes your authenticators and ends your other sign-ins. Set up your authenticator again straight away.
  • Agoo emails you whenever codes are made or one is used.

If Something Goes Wrong

  • Make codes is greyed out. Add an authenticator first.
  • "You're running low on backup codes." Make a new set.
  • You've lost your codes and your phone. Start account recovery with Lost your phone?.

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