Protect Sensitive Answers in Visitor Forms

1. 1

   Go to ConsoleSettingsVisitor forms, open a visitor type and select a question.

2. 2
   Under Privacy, tick Personal data, Sensitive or Masked.
3. 3
   For a sensitive or masked question, choose which other roles see the answers under Also visible to.
4. 4
   To remove the answers sooner, type a number in Delete answers after (days).
5. 5
   Select Publish.

Good to Know

• Personal data answers are included when someone asks for their data or to be erased.
• Sensitive is for special data, such as health or religion. Only Owners, Admins and the roles you choose see the answers; others don't see the question.
• Masked lets anyone at the desk answer it, but only Owners, Admins and the roles you choose see the answer afterwards.
• Sensitive and masked answers never go to API keys, connected apps or webhooks.
• A question's newest settings apply to every answer it has had, so tightening it protects what's already recorded.

If Something Goes Wrong

• The switches are locked on. The question is an ID document. Its answers are always sensitive and masked; you choose only who sees them.
• A colleague says an answer shows as hidden. Their role isn't in Also visible to. Add it, or ask an Owner or Admin to look.