Send Visitors the Wi-Fi When They Check In
Message each visitor a link to their Wi-Fi the moment they're checked in.
- Plans: Every plan
- Updated 27 October 2026
- 1 min read
Go to ConsoleSettingsWi-Fi and find Welcome message.
- Turn on Send visitors the Wi-Fi when they check in.
- Leave Put the password in the message off, unless visitors need the password in the message itself.
Each visitor who gets guest Wi-Fi then gets a message by their pass's channels, with a link to their pass.
Good to Know
- The pass shows the current password while they're checked in, and nothing after.
- With the password in the message, it stays in their inbox after the visit and after you change it. The link alone is safer.
- Texts and WhatsApp messages use your plan's messages. Email is free.
- A walk-in who gave a phone number or email gets a pass for it.
If Something Goes Wrong
- A visitor got no message. They gave no phone number or email, or their visitor type doesn't get guest Wi-Fi.
- The message didn't go by WhatsApp. It goes by the next channel until the WhatsApp message is approved, or if your plan doesn't send on WhatsApp.
Was this helpful?
Still Stuck?
Ask in your own words. If it needs a person, we'll bring one in.