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What Each Role Can Do

See the built-in roles and every permission each one has, so you give people the right one.

  • Plans: Every plan
  • Updated 27 October 2026
  • 1 min read
  1. Go to ConsoleSettingsRoles.

  2. Read the card for each role: who it's for, what it can do and which apps it uses.
  3. Scroll to What each role can do to see every permission, role by role.

The built-in roles:

  • Owner: everything, including billing, transferring ownership and closing the organisation. One per organisation.
  • Admin: everything except ownership and closing the organisation.
  • Site admin: what an Admin can do, for their own sites only.
  • HR: people's records, attendance everywhere, leave, timesheets and the payroll export. Not billing, security or settings.
  • Finance: pays and reconciles. Sees no HR records or pay. Only the Owner gives it.
  • Receptionist: checks visitors in and out, invites for any host, logs deliveries and starts an emergency alert.
  • Security lead: what a receptionist can do, plus the watchlist, roll calls and the audit trail for their sites.
  • Guard: scans passes, checks people in and out at the gate, logs vehicles and calls hosts.
  • Host: invites their own visitors, approves arrivals and manages their bookings.
  • Employee: clocks in and out, requests leave and sees their own attendance.
  • Auditor: reads reports, the visit history and the audit trail, and changes nothing.

Good to Know

  • Roles are given on each person's page in People, not here.
  • Who can make QR codes is set separately, under ConsoleQR codes.

If Something Goes Wrong

  • No role fits exactly. Choose the role with the least access that covers the work. A line manager sees their own team whatever their role.
  • You can't open Roles. Your role can't see who signs in. Ask an Owner or Admin.

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