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Agoo Help

Give Someone a Role or Change It

Choose what a person can see and do in the Console and Agoo Workspace by giving them one role.

  • Plans: Every plan
  • Updated 27 October 2026
  • 1 min read
  1. Go to ConsolePeopleDirectory and open the person.

  2. In Sign-in, select Change role. Someone who doesn't sign in yet gets their role with an invitation: see Invite Someone to Sign In.

  3. Choose the Role.
  4. Choose Where the role applies: Every site or, on Growth and above, Only some sites.
  5. Select Save role.

The new role applies straight away.

Good to Know

  • Everyone who signs in has one role. See What Each Role Can Do.
  • Whatever their role, a line manager also sees their own team's records, attendance, shifts and leave, and decides their leave.
  • Owners, Admins and Site admins use admin seats, which your plan counts.
  • Site admins can give roles only at their own sites, and can't give Admin or HR.

If Something Goes Wrong

  • It says "This is you". You can't change your own access. Ask the Owner or another Admin.
  • The Owner's role can't be changed. It changes only when they transfer ownership.
  • You can't change someone with the HR or Admin role. Only an Owner or Admin can. The Finance role only the Owner can change.

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