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Agoo Help

Add a Document to Someone's File

Keep a contract, licence, permit or certificate in a person's encrypted documents vault, with expiry reminders.

  • Plans: Every plan
  • Updated 27 October 2026
  • 1 min read
  1. Go to ConsolePeopleDirectory, open the person and choose the Documents tab.

  2. Select Add a document.
  3. Under What it is, choose the kind of document.
  4. Choose the file, or drop it into the box.
  5. Add a Title if the kind's name isn't enough, and the Issued and Expires dates.
  6. Select Add the document.

It's checked for viruses and encrypted, and opens in a minute or two.

Good to Know

  • Files can be a PDF, or a photo as JPEG, PNG or WebP. Save a Word document as a PDF first.
  • Photos lose their location and other hidden details before they're stored.
  • When a document is renewed, open its menu and choose Add a new version. Earlier versions stay in its history.
  • Who can see a document is decided by its kind. See Set Up Document Types.
  • Documents count against your plan's HR document storage.

If Something Goes Wrong

  • It shows Being checked for a while. Virus checks take a minute or two. Refresh the page after that.
  • It shows Refused. The file failed the check and was deleted. Scan or save it again and add it once more.
  • A Ghana Card copy is refused. Agoo never keeps an image of a Ghana Card. Record the PIN on the HR record instead.
  • It says storage is full. Remove documents nobody needs, or add an HR storage pack in ConsoleSettingsBilling.

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