Answer When You're Asked to See a Visitor

1. 1

   Open the message from the front desk, or open the visit in ConsoleVisitors.

2. 2
   Under Will you see them?, choose an answer.
3. 3
   I'll see them: you become their host and a waiting visitor is let in.
4. 4
   Ask them to wait: say how long. Reception tells the visitor to keep their seat.
5. 5
   Not today: the front desk can book them in for another time or ask someone else.
6. 6
   I won't see them: it goes back to the front desk to pass on or turn away. Add A note for the front desk (optional) if it helps.
7. 7
   Select Send my answer.

Good to Know

• Ask them to wait is offered once the visitor has arrived.
• For a team visit, the first member to say yes becomes the host and the others are told it's been taken.
• Once you say no, you're off the visit and stop seeing it.
• A note for the front desk is never sent to the visitor.

If Something Goes Wrong

• Your answer says someone else answered first. A colleague took it. Nothing more to do.
• The link doesn't work any more. It was answered another way, or it has expired. Open the visit in the Console or the Workspace app.