Appeal a Decision on Your Account

1. 1
   Open the account menu and select Your profile.
2. 2
   Go to Your Account's Standing and find the decision.
3. 3
   Read the guideline it names and what we told you.
4. 4
   Select Ask us to look again.
5. 5
   Under Why should we look again?, say why in at least 20 characters, and select Send the appeal.

Good to Know

• Appeal within 30 days of the decision. A different moderator decides.
• A person always decides, never our checks alone. Decisions go from a warning, to writing paused for a while, to an account closed after earlier warnings or for something serious.
• Businesses are never told who was warned or paused.
• To ask again about a single removed review, reply to our email about it within 30 days and say why.

If Something Goes Wrong

• There's no Ask us to look again button. The 30 days have passed, or the decision has already been looked at again.
• New reviews of one place are paused, not your account. That's a pause on the page when unusual numbers of reviews arrive at once. It ends on its own.