Appeal a Safety Decision on a Form

1. 1

   Go to Safety in your workspace's menu, or follow the link in the email Agoo sent. For your organisation's forms in the Console, go to Agoo FormsSafety.

2. 2
   Read the decision and the rule it names.
3. 3
   If a change was asked for, change the form and select Publish again. A person checks the new version.
4. 4
   To appeal, select Appeal on the decision.
5. 5

   Under Why the decision should change, say what the form is for, who answers it and why it doesn't break the rule. Select Send the appeal.

Good to Know

• Someone who wasn't part of the decision looks again, usually within 7 days, and you're emailed the outcome.
• You can appeal a decision once. Owners and Admins can appeal; Builders and Analysts can read the record.
• A form waiting for a check isn't a decision, so it can't be appealed. It ends when a person has looked.
• Nobody on the safety team reads your responses to decide.

If Something Goes Wrong

• Your form keeps being held. It may ask for something no form may ask for, such as a PIN, password, one-time code or card number. Take that question out.
• You use your organisation's name and it's held. A verified organisation's workspace can use its own name without being held for it.