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Agoo Help

Cancel Your Visit

Let your host know you can't come, from your pass, with a note if you like.

  • Updated 27 October 2026
  • 1 min read
  1. Open your pass from the link in your message.
  2. Select Can't make it?
  3. Add a note for your host if you like.
  4. Select Cancel my visit.

Your host is told, and the pass stops working.

Good to Know

  • If another day would work, choose Another time instead, so you keep your pass.
  • A cancelled pass is also marked as no longer valid in Apple Wallet or Google Wallet.

If Something Goes Wrong

  • You cancelled by mistake. Ask your host to invite you again. A cancelled pass can't be brought back.

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