Check a Visitor Out

1. 1

   Go to ConsoleVisitorsOn site.

2. 2
   Find the visitor, or select Scan a pass and scan the QR code on their phone.
3. 3
   Open their visit and select Check out.

The check-out is recorded with your name and the time, and the visitor leaves the on-site list at once.

Good to Know

• Visitors can also check out at the kiosk, with a guard, or with I've left on their pass or visit page.
• Each site can check out anyone still in at closing time or at a set time. An admin sets it in ConsoleSettingsSites(site)Check-in rules, under Automatic check-out.
• A visitor on a multi-day pass checks out each day and comes back in on the same pass.
• Visitors still in after their expected end time are marked Overdue on On site. Check with the host, then check them out.

If Something Goes Wrong

• There's no Check out button. The visitor isn't checked in yet, or has already left. Look at the visit's Timeline.
• A visitor left without checking out. Check them out now. Until then they're on your roll-call list, and automatic check-out only tidies up at the end of the day.
• You checked out the wrong visitor. Open their visit and let them back in while their pass still admits, or check them in again at the desk.