Create a Feedback Survey

1. 1

   Go to ConsoleFeedback and open Surveys.

2. 2
   Select New survey, give it a Name and choose a Template, then select Start the survey.
3. 3
   Check its questions, and change them if your plan allows.
4. 4
   Under About this survey, set what A low score is, and add Your Google review link if you have one.
5. 5
   Select Publish and start asking.

Good to Know

• Every survey starts with one main rating, tags for what stood out, and usually an optional comment. Keep it short.
• Free asks the template's questions. Starter adds a few of your own, and Growth adds as many as you like, with conditions and more scales.
• You can publish 1 survey on Free, 3 on Starter, 15 on Growth and as many as you like on Pro and Enterprise. Responses are unlimited.
• Each publish is a new version, and every answer keeps the version it was given on.
• Stop asking pauses a survey. Its answers stay, and its posters say politely that it isn't asking.

If Something Goes Wrong

• You can't publish another survey. You've reached your plan's number of surveys asking at once. Stop one first.
• A question type is greyed out. It "comes with Growth, or with Advanced feedback".
• Delete is offered only sometimes. A survey that has never asked anyone can be deleted. Others can only be stopped, so their answers stay.