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Record a Visitor's Documents at the Desk

Note a document a visitor signed on paper or agreed to in person, and download a signed copy.

  • Plans: Every plan
  • Updated 27 October 2026
  • 1 min read
  1. Open the visit in ConsoleVisitors.

  2. Find Documents. Each document shows whether it's done, which version, and when and how.
  3. For one signed on a printed copy, select Record paper signature.
  4. For one the visitor agreed to in person, select Record acceptance.
  5. To download a document as it was signed or accepted, select Signed copy.

Good to Know

  • Your privacy notice applies on every plan. NDAs, waivers and site rules are on Pro and Enterprise.
  • Both kinds of record carry your name in the audit trail.
  • Keep the paper copy as your own rules say.
  • Visitors can sign on their pass before they arrive, so check Documents before asking them to sign at the desk.

If Something Goes Wrong

  • "This visit doesn't ask the visitor to agree to anything." No documents apply to this visitor type. An admin sets them in ConsoleSettingsDocuments.
  • "The signed copy couldn't be opened just now." Try again in a minute.

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