Send a Visitor Their Pass Again

1. 1

   Open the visit in ConsoleVisitorsExpected.

2. 2
   Check the visitor's Mobile and Email are right. If not, correct them with Change first.
3. 3
   Select Send again, or Send invitation if it was never sent.
4. 4
   Choose SMS, Email or both, and confirm.

You'll see "Sent. It can take a minute to arrive."

Good to Know

• Hosts never see or forward the pass link themselves. It goes only to the guest.
• Sending again replaces the old pass, so an older copy stops working.
• SMS uses your plan's SMS allowance, then wallet credit.

If Something Goes Wrong

• There's no Send again button. The visit has no phone number or email to send to. Add one with Change.
• The guest still gets nothing. Ask them to check their spam folder, or try the other channel.