Invite a Visitor

1. 1

   Go to ConsoleVisitors and select Invite visitor.

2. 2
   Under The visitor, enter their Name and Mobile number. Add Email and Company if you have them.
3. 3
   Choose the Visitor type. It decides what they're asked at check-in.
4. 4
   Under Coming to see, choose one or more people, a team, or Reception receives them.
5. 5

   Under The visit, choose the Site, the day and the Arriving and Leaving times. Add What it's about if it helps reception and the host.

6. 6
   Answer any of the visitor type's questions you already know.
7. 7
   Under The invitation, keep Send them an invitation ticked and choose SMS, Email or both.
8. 8
   Select Send invitation.

The guest gets a link to their pass, and the visit shows under Expected on the day.

Good to Know

• To save the visit without sending anything, untick Send them an invitation and select Save visit.
• Add Their vehicle's plate and the gate recognises the car when it arrives.
• The guest can answer anything you left empty, and sign your documents, on their pass before they come.
• Hosts can also invite from Hosting in the Agoo Workspace app.
• If your connection drops before you send, what you typed is kept and offered back when you return.

If Something Goes Wrong

• You can't see Invite visitor. Invitations come with Starter and above, and your role must be able to invite. Ask an Admin.
• The guest says nothing arrived. Check the number or email on the visit, then send it again.
• The person you want isn't offered. They don't receive visitors at that site yet. An admin can change that on their profile in ConsolePeopleDirectory.