Change a Visit's Time or Details

1. 1

   Open the visit in ConsoleVisitorsExpected.

2. 2
   Under Actions, select Change.
3. 3
   Change the Arriving day and time, when they're Leaving, the Visitor type or What it's about.
4. 4
   Keep Send (name) the new details ticked to tell the guest, and choose how.
5. 5
   Select Save changes.

Good to Know

• A moved visit keeps the same pass, which works at the new time. A Wallet pass updates itself.
• To change who the visit is for, use Hosts on the visit's page: Add a host, Make lead or Take off.
• Hosts can change the time from the visit on Hosting in the Agoo Workspace app.

If Something Goes Wrong

• There's no Change button. The visitor has arrived, or the visit has ended. Only expected visits can be changed.
• "The end has to be after they arrive." Choose a leaving time later than the arriving time.
• The guest didn't get the new details. Check Send (name) the new details was ticked, or send the pass again.