Fix Sign-In Problems in Agoo Workspace

1. 1

   Sign in again with your email and password, an email code, a passkey, or Google or Microsoft. The app asks every 30 days, or after 14 days without opening it.

2. 2
   If your email code doesn't work, use the newest one: older codes stop working. Tap Send a new code if you need another.
3. 3
   If your authenticator's code doesn't work, check your phone's date and time are set to automatic, and use the code named Agoo.
4. 4
   If a card says your organisation requires Google or Microsoft, tap the button it shows and sign in with your work account.

Good to Know

• Your organisation can make sign-ins shorter, so you may be asked more often.
• If you're signed out everywhere by an admin, sign in again as normal unless your access was removed.
• Lost the phone with your authenticator? Tap Lost your phone? when asked for the code.

If Something Goes Wrong

• "We've just sent a code. Wait a minute before asking for another." Wait, then use the newest email.
• The Google or Microsoft page closes without signing you in. Nothing changes. Choose it again, or use your password or an email code.
• On Android, a page says Back to Agoo Workspace. Tap Open Agoo Workspace.