Check In a Visitor Who Has No Phone
Sign in someone without a mobile number at the desk, without using a staff member's number.
- Plans: Every plan
- Updated 27 October 2026
- 1 min read
Go to ConsoleVisitors and select Check in walk-in.
- Tick No phone number beside Mobile number.
- Enter their Name and something else that tells them apart, such as their Company.
- Choose who they're here to see and the Visitor type, and answer its questions.
- Select Check in.
Their host is told as usual.
Good to Know
- Without a phone they can't get a pass or a check-out link, so check them out at the desk or the gate when they leave.
- Returning visitors are recognised by their phone number, so a visitor with no number won't fill in from earlier visits.
If Something Goes Wrong
- "Enter their mobile number, or tick No phone number." Tick No phone number to carry on without one.
- The visitor is still on site at closing. Check them out by hand, or let the site's automatic check-out do it.
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